NDLI: VOISERV: Creation and Delivery of Converged Services through Voice for Emerging Economies

Content Provider	IEEE Xplore Digital Library
Author	Kumar, Arun Rajput, Nitendra Chakraborty, Dipanjan Agarwal, Sheetal K. Nanavati, Amit Anil
Copyright Year	2007
Description	Author affiliation: IBM India Research Laboratory, Plot No. 4, Phase-lI, Institutional Area, Vasant Kunj, New Delhi - 110 070, India, cdipanjan@in.ibm.com (Chakraborty, Dipanjan) \|\| IBM India Research Laboratory, Plot No. 4, Phase-lI, Institutional Area, Vasant Kunj, New Delhi - 110 070, India, sheetaga@in.ibm.com (Agarwal, Sheetal K) \|\| IBM India Research Laboratory, Plot No. 4, Phase-lI, Institutional Area, Vasant Kunj, New Delhi - 110 070, India, rnitendra@in.ibm.com (Rajput, Nitendra) \|\| IBM India Research Laboratory, Plot No. 4, Phase-lI, Institutional Area, Vasant Kunj, New Delhi - 110 070, India, kkarun@in.ibm.com (Kumar, Arun) \|\| IBM India Research Laboratory, Plot No. 4, Phase-lI, Institutional Area, Vasant Kunj, New Delhi - 110 070, India, namit@in.ibm.com (Nanavati, Amit Anil)
Abstract	WWW has made information accessible to computer users in various ways not imagined before. However; there is a huge pool ofpeople, especially in emerging economies, still untouched by this revolution and are either unaware of, or are unable or to join this bandwagon. Mobile phones are increasingly empowering the under-privileged to utilize data and services beyond the basic voice communication. However; factors such as high illiteracy rate, cost sensitivity, and user interface issues prevent these users from deriving benefits of available infrastructure and services. We have developed a novel system ¿ VOISERV that enables ordinary telephone subscribers to create, deploy and offer their own customized voice-driven applications called Voic-eSites. The generated VoiceSites get hosted in the network for low cost of ownership and maintenance, and are integrated with advanced services available in the converged networks of today.
Starting Page	1
Ending Page	8
File Size	4187918
Page Count	8
File Format	PDF
ISBN	9781424409921
DOI	10.1109/WOWMOM.2007.4351733
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2007-06-18
Publisher Place	Finland
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Costs VoiceXML Mobile communication Mobile handsets developing regions Telecommunications Application software IVRs IMS Convergence Handheld computers voice based applications Web and internet services Telephony Cities and towns Service Creation
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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