NDLI: A study case on user experience with IMS using instant communication services

Content Provider	IEEE Xplore Digital Library
Author	Mansutti, D. Mathieu, M.-N. Menez, B.
Copyright Year	2007
Description	Author affiliation: OpenCall Software, Hewlett-Packard, Sophia-Antipolis (Mansutti, D.; Mathieu, M.-N.; Menez, B.)
Abstract	The evolution to IP-based next-generation networks, the widely adoption of IMS by both fixed and mobile service providers and the need to better integrate enterprise solutions with telecom services are expected to drive a new wave of enhanced services that will seamlessly combine IT and telecom technologies. Telecom service providers have great expectations from these new networks, helping them to reduce their costs, to extend their reach (with the ability to offer services across multiple access networks to a wide range of personal devices) and to respond more quickly to ever-changing requirements from consumers and enterprise customers. Indeed, these customers are expecting more and more blended lifestyle services including multimedia and interactive services. But, even if network technologies are evolving, the biggest barrier to increased service adoption is still that the user experience does not meet consumer expectations. Then, this paper describes work being undertaken within HP OpenCall Software group and explores strong new user experiences and business models and their associated benefits, technical challenges and implementation choices. This work is based on our experience from using standard IT services in collaboration with the IMS technology in different areas to implement the instant group communication class of applications. As part of this work, three different areas have been analyzed and compared.
Starting Page	1
Ending Page	5
File Size	1161568
Page Count	5
File Format	PDF
ISBN	9781424426713
DOI	10.1109/IMSAA.2007.4559090
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2007-12-06
Publisher Place	India
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Costs User Experience Mobile communication Telecommunication standards Instant Group Communication Application software Next generation networking IMS Communication standards Web services User interfaces Collaborative work Telecommunication services
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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