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| Content Provider | IEEE Xplore Digital Library | 
|---|---|
| Author | Boufardea, E. Garofalakis, J. Plessas, A. | 
| Copyright Year | 2008 | 
| Description | Author affiliation: Comput. Eng. & Inf. Dept., Univ. of Patras, Patras (Boufardea, E.) | 
| Abstract | Many companies today are providing customer services via the Web and the telephone. Demand for providing Web data in audio form is increasing every day. Voice response facilities are used for various kinds of information over the phone: time, weather, horoscopes, lottery results, sports events, news, etc. VoiceXML is an enabling technology for creating a streamlined speech-based interface for web-based information services. Speech technology, as it improves, will become a very natural and powerful interface for ubiquitous access to information. Moreover, VoiceXML applications are available through computers or through the telephone, which is a universal means of communication. In this paper, we describe a dynamic speech-enabled system powered by VoiceXML in which the available information is dynamically generated by PHP. | 
| Starting Page | 186 | 
| Ending Page | 191 | 
| File Size | 339428 | 
| Page Count | 6 | 
| File Format | |
| ISBN | 9780769531632 | 
| DOI | 10.1109/ICIW.2008.90 | 
| Language | English | 
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) | 
| Publisher Date | 2008-06-08 | 
| Publisher Place | Greece | 
| Access Restriction | Subscribed | 
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) | 
| Subject Keyword | Pervasive computing VoiceXML Voice portal Aerodynamics Customer service Cultural differences Application software IVR systems speech recognition Telephony Streaming media Speech PHP Portals Power generation | 
| Content Type | Text | 
| Resource Type | Article | 
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