NDLI: Application of General Perception-Based QoS Model to Find Providers Responsibilities. Case Study: User Perceived Web Service Performance.

Content Provider	IEEE Xplore Digital Library
Author	Liberal, F. Ferro, A. Jodra, J.L. Fajardo, J.O.
Copyright Year	2005
Description	Author affiliation: Univ. of the Basque Country (Liberal, F.; Ferro, A.; Jodra, J.L.; Fajardo, J.O.)
Abstract	This paper presents a comprehensive model intended to analyze quality of service in telecommunications services and its causes. Although many works have been published in this area, both from a technical viewpoint as well as taking into consideration subjective concerns, they have not resulted in a unique methodology to assess the experienced quality. While most of the studies consider the quality of service only from a technical and end-to-end point of view, we try to analyze quality of service as a general gauge of final users' satisfaction. The proposed model allows us to estimate the quality experienced by end users, while offering detailed results regarding the responsibility of the different agents involved in the service provision. Once we overview the most significant elements of the model, an in-depth analytical study is detailed. Finally, we illustrate a practical study for Web browsing service in order to validate the theoretical model
Starting Page	62
Ending Page	62
File Size	840066
Page Count	1
File Format	PDF
ISBN	0769524508
DOI	10.1109/ICAS-ICNS.2005.24
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2005-10-23
Publisher Place	French Polynesia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Analytical models Computer aided software engineering Web services Bibliographies Feedback Quality of service Computer networks Application software Telecommunication services Monitoring
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Application of General Perception-Based QoS Model to Find Providers Responsibilities. Case Study: User Perceived Web Service Performance.

Application of General Perception-Based QoS Model to Find Providers Responsibilities. Case Study: User Perceived Web Service Performance.