NDLI: A contingency model for selecting a BPR planning approach

Content Provider	IEEE Xplore Digital Library
Author	Gilbert, A.L. Neo Boon Siong
Copyright Year	1994
Description	Author affiliation: Sch. of Accountancy & Bus., Nanyang Technol. Univ., Singapore (Gilbert, A.L.; Neo Boon Siong)
Abstract	Business process re-engineering (BPR) describes the application of information technology (IT) to support broad structural change, both within an organisation, and in its external linkages. The popularity of this movement masks the real-world difficulty of planning for it. Organisations must select the most useful sets of business processes for study and redesign, then integrate the actors, information, and decision processes needed for a successful outcome. This paper explores the BPR movement from theoretical and empirical perspectives, differentiates the BPR phenomenon from related models, adapts a framework from strategic information systems planning (SISP), and applies a contingency model (grounded through field research) to identify the approach to planning for BPR most likely to succeed in a given context. It identifies essential elements of the BPR toolkit, and proposes a simple model to help process improvement teams select tools appropriate to specific contexts.
Starting Page	33
Ending Page	37
File Size	439292
Page Count	5
File Format	PDF
ISBN	0780318625
DOI	10.1109/TENCON.1994.369340
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1994-08-22
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Business process re-engineering Context modeling Total quality management Process design Power generation economics Strategic planning Productivity Production Costs Energy management
Content Type	Text
Resource Type	Article

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