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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | HaiBo Zhu Ying Zou |
| Copyright Year | 2008 |
| Description | Author affiliation: Harbin Univ. of Commerce, Harbin (HaiBo Zhu) |
| Abstract | Information and communication technologies innovating applications have posed technical, organizational and commercial challenges in financial industry. This study uses a hypercube model to investigate E-bank innovative changes in China and discuss their impacts on stakeholders: customers, banks, complementary providers and regulators. The results indicate that Internet bank (I-bank) differs substantially from telephone bank (Tele-bank) in technological components and business model. From Tele-bank to I-bank, innovation is radical to customers, banks and complementary providers, architectural regulators. However, From I-bank to Mobile bank (M-bank), innovation is architectural to customers and banks, modular to regulators, radical to complementary providers. We think that the innovation from Tele-bank to I-bank is not a simple supplement process. The changes will widely influence on the whole banking industry. The innovations from I-bank to M-bank, it is thought to be primarily a process of supplement rather than a process of substitute. |
| Starting Page | 678 |
| Ending Page | 683 |
| File Size | 238693 |
| Page Count | 6 |
| File Format | |
| ISBN | 9780769531311 |
| DOI | 10.1109/ICIS.2008.13 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2008-05-14 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Technological innovation Hypercubes Banking Web and internet services Industrial relations Regulators Business Communications technology Communication industry Telephony Hypercube model Innovation E-bank Tele-bank Internet bank Mobile bank |
| Content Type | Text |
| Resource Type | Article |
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