NDLI: Automatic Testing and Measurement of QoE in IPTV Using Image and Video Comparison

Content Provider	IEEE Xplore Digital Library
Author	Valerdi, J. Gonzalez, A. Garrido, F.J.
Copyright Year	2009
Abstract	Orange Labs Spain, has developed a proof ofconcept aimed at exploring the possibility of automating the testsrequired by new evolutions of the IPTV service, and thusshortening the lifecycle and reducing the overall developmentcosts. It‘s based on an automaton that interacts with the set-top boxjust by emulating a human being (or tester): sending IR remotecontrol commands and analyzing the video output, as a set ofimage comparisons against a valid reference. The analysis unveileda future applicability of the same concept in objectively measuringthe QoE (Quality of Experience). Although there are techniquesand measuring equipment in the industry, they often mix QoS(Quality of Services) with QoE, and causes with effects. In ouranalysis, we propose to clearly separate QoE (as an effect) fromQoS (as possible causes), and also to split the contributions to QoEin those that occur in the preparation of the content (such as theencoding of VoDs (Video on Demand) in backoffice), and thosethat take place at the moment of content delivery itself. Finally, weconsider that the customer enviroment, , is an element that needs tobe considered as a critical part the loop of quality.. As aconclusion, we consider that managing and control the QoE is thefuture to improve the Customer Experience
Starting Page	75
Ending Page	81
File Size	979111
Page Count	7
File Format	PDF
ISBN	9780769536958
DOI	10.1109/ICDT.2009.21
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-07-20
Publisher Place	France
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Automatic testing IPTV Quality of service Life testing Costs Automata Humans Automatic control Image analysis Cause effect analysis algorithm QoE VoD streaming robot automatic set-top box video image
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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