NDLI: Rural Microfinance Service Delivery: Gaps, Inefficiencies and Emerging Solutions

Content Provider	IEEE Xplore Digital Library
Author	Parikh, T.S.
Copyright Year	2006
Description	Author affiliation: Dept. of Comput. Sci., Washington Univ., Seattle, WA (Parikh, T.S.)
Abstract	Microfinance, the provision of financial services to poor and under-served communities, has emerged as one of the most promising avenues for stimulating rural economic development through local enterprise. In this paper we will discuss some of the major technology gaps faced by rural microfinance institutions, focusing on areas that are most important for the future growth of the industry. This work builds upon six months of field research, including field studies with eight different microfinance organizations located across Latin America and Asia, and discussions with many other organizations worldwide. Historically it has proved difficult to provide sustainable micro-financial services to remote rural clients. As formal financial institutions begin to look seriously at this market, the microfinance industry faces significant challenges in maturing and scaling to sustainability. We will look at three of the major tasks faced by rural microfinance service providers today - 1) the exchange of information with remote clients, 2) management and processing of data at the institutional level and 3) the collection and delivery of money to remote rural areas. Each of these has been a difficult problem to solve for microfinance institutions worldwide, and may offer opportunities for information technology-based solutions. For each of these "gaps" we will look at current best practices, examine the role information technology has (or has not) played in overcoming these obstacles, and discuss promising future directions. In this context, we will discuss the use of handheld technologies for rural data collection, experiences in the implementation of MIS systems at the institutional level and current strategies for introducing electronic banking to remote rural areas. For each of these, we will look at the results obtained thus far and the potential ramifications for the long-term growth and sustainability of the sector
Starting Page	223
Ending Page	232
File Size	13859001
Page Count	10
File Format	PDF
ISBN	1424404843
DOI	10.1109/ICTD.2006.301861
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2006-05-25
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Banking Portfolios Computer science Asia Face Financial management Best practices Information technology Consumer electronics Local government
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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