NDLI: An agent-based system for trading partner management in B2B e-commerce

Content Provider	IEEE Xplore Digital Library
Author	McGregor, C. Kumaran, S.
Copyright Year	2002
Description	Author affiliation: Factilty of Inf. Technol., Univ. of Technol. Sydney, Broadway, NSW, Australia (McGregor, C.)
Abstract	Organizations invest in B2B and workflow management systems to enable seamless integration of multiple transaction systems that support their business processes. However, knowledge of the organization's performance becomes buried within internal processing of the B2B workflow platform. This research introduces a framework that analyses workflow audit logs, utilizing DSS principles together with agent technologies, to feedback the organization's performance measures. We apply this framework to a private trading exchange case study where suppliers participate in an interorganizational order fulfillment workflow. Agents refine the organization's knowledge of supplier productivity and commitment as they learn from interactions over time with trading partners.
Sponsorship	IEEE Comput. Soc.
Starting Page	84
Ending Page	89
File Size	599707
Page Count	6
File Format	PDF
ISBN	0769514804
ISSN	10661395
DOI	10.1109/RIDE.2002.995102
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2002-02-24
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Decision support systems Engineering management Workflow management software Performance analysis Feedback Productivity Collaborative work Data engineering Information technology Australia
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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