NDLI: Evaluating the business value of information technology: Case study on game management system

Content Provider	IEEE Xplore Digital Library
Author	Tohonen, H. Kauppinen, M. Mannisto, T.
Copyright Year	2014
Description	Author affiliation: Univ. of Helsinki, Helsinki, Finland (Mannisto, T.) \|\| Aalto Univ., Espoo, Finland (Tohonen, H.; Kauppinen, M.)
Abstract	Evaluating the multidimensional and dynamic nature of IT business value is a continuous challenge. This paper examines how system dynamics can be used in evaluating IT business value in a company level. We approach IT business value as a web of impacts, where benefits and sacrifices are ultimately evaluated against company earnings logic. This study is based on an action research and covers a pilot project within two co-operating companies. System dynamics was utilised to construct a value creation model for an existing Gaming Management System. This value creation modelling covered two dimensions: 1) structural evaluation of IT impacts with cause-and-effect models, 2) dynamic evaluation and simulation of value realisation over time. As a result, value creation modelling was able to provide a visual overview of how IT impacts were linked to business value through value paths, and how much and when value was realised. Value creation modelling enabled prototyping of value realisation that can provide value based insights for development activities like requirements elicitation and analysis. The examined approach proved its potential for providing a common language for technology and business parties, thus improving IT business alignment.
Starting Page	283
Ending Page	292
File Size	273721
Page Count	10
File Format	PDF
ISBN	9781479930319
e-ISBN	9781479930333
DOI	10.1109/RE.2014.6912270
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2014-08-25
Publisher Place	Sweden
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Companies Interviews Investment Games Mathematical model Conferences system dynamics IT business value evaluation
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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