NDLI: Driving the feedback loop reliability and safety in the full life cycle

Content Provider	IEEE Xplore Digital Library
Author	Whaling, K.M. Kemp, D.C.
Copyright Year	2004
Description	Author affiliation: GE Power Syst., USA (Whaling, K.M.; Kemp, D.C.)
Abstract	This paper describes a cohesive, integrated full life cycle product reliability and safety management process and an electronic database tool to facilitate the process. This system a) collects field failure data, b) tracks/drives corrective actions, c) pulls the lessons learned from the corrective actions, d) places those lessons learned in the proactive analysis tools used in product development, e) drives product development to use the proactive analysis tools, f) keeps a library of proactive analyses to act as guides for future development, g) provides the proactive analysis for direct use by a root cause team driving to analyze and correct a field failure h) tracks and drives all activities - allowing instant summary "dashboards" or "scorecards" to be created. proactive and reactive records are stored coincidently in a single database system -- allowing real-time feedback. Reactive case resolution teams can tap into the development analyses or development teams can incorporate all relevant lessons learned from reactive case resolutions. All tools are attached to the database - to drive consistent usage and facilitate the integration of analysis libraries. All activities are mapped to a business process with pre-specified milestones and tracked to target dates - making this a real-time product reliability and safety management tool. Each record instantly becomes an ISO 9001 controlled quality record upon closure. A record tree structure allows cases/records to follow the configuration management of the product. The culmination of these features allows the user community to achieve product safety and reliability business management system over the full life cycle of a product. After two years of implementation and continuous improvement, a fundamental truth is proven. The process will only be sustainable and the database tool will only achieve long term success if the users feel their personal workflow facilitated by the system.
Sponsorship	IEEE Reliability Soc. Electron. Div., American Soc. for Quality AIAA Reliability Div., American Soc. for Quality IEST QC & RE Div., IIE SAE International SOLE International Soc. of Logistics Soc. for Reliability Eng. System Safety Soc
Starting Page	61
Ending Page	67
File Size	584853
Page Count	7
File Format	PDF
ISBN	0780382153
DOI	10.1109/RAMS.2004.1285424
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2004-01-26
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Feedback loop Failure analysis Product safety Product development Libraries Database systems Real time systems Target tracking ISO standards Tree data structures
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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