NDLI: QFD implementation in a discrete semiconductor industry

Content Provider	IEEE Xplore Digital Library
Author	Cher Ming Tan Teck-Khim Neo
Copyright Year	2002
Description	Author affiliation: Nanyang Technol. Univ., Singapore (Cher Ming Tan)
Abstract	Semiconductor manufacturers seek to improve the quality and reliability of their products while reducing costs and decreasing production time to enhance its competitiveness. There are so many factors involved that can make or break a company in this fast paced world where companies have to aggressively meet new demands, especially from the customers because they are the ultimate evaluator of the company's product. One therefore needs a way to integrate 'customer voices' in this costly production process as it is essential for the component manufacturers and vendors to know precisely what their customer wants and expects in a device so that they can meet their needs. With the application on the power rectifier, this work illustrates how QFD can help the power device vendors and manufacturers to achieve greater customer satisfaction through supplying a better quality and more reliable product. The completed functional QFD matrix allows the manufacturer to identify the most critical need from the customer that corresponded to the key technical requirements. This helps the manufacturer to focus its attention on the more important customer needs. The completed reliability QFD matrix together with the FMECA analysis helps the manufacturer to consider the reliability demands from its customer. Integrating both the QFD and FMECA charts helps to identify the most critical failure modes and its associated failure mechanisms. Finally, a spreadsheet implementation to generate the QFD and FMECA matrices have been created to reduce the cumbersome process of the numerous manual recordings.
Starting Page	484
Ending Page	489
File Size	673535
Page Count	6
File Format	PDF
ISBN	0780373480
ISSN	0149144X
DOI	10.1109/RAMS.2002.981691
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2002-01-28
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Quality function deployment Electronics industry Production Semiconductor device manufacture Semiconductor device reliability Costs Manufacturing processes Rectifiers Customer satisfaction Failure analysis
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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