NDLI: Product definition using a user-centered design method

Content Provider	IEEE Xplore Digital Library
Author	Davison, J.
Copyright Year	1994
Description	Author affiliation: IBM Canada Ltd., Toronto, Ont., Canada (Davison, J.)
Abstract	This paper communicates the author's experiences defining the external user interface specification for a new workstation product using a user-centered design team. The multidisciplinary team consisted of a technical writer, a programmer, and a human factors specialist to leverage the different skill sets of each profession. The work was familiar to all involved, but each professional represented their profession's perspectives and experiences in the product definition task. In so doing, the work took on several new characteristics that are described in this paper. In particular, the focus on the user and on the user's tasks was far greater than had been traditionally the case. Inside IBM, as in the software industry in general, two forces have been playing an increased role in software development. First, there has been focus on reduced cycle time. Secondly, there has been focus on providing customers with solutions that address the types of tasks they do in their jobs. To address these forces, IBM's Software Solutions Laboratory in Toronto, Ontario has been experimenting with different approaches to designing software. The experiences related here come from designing a new product's interface using a multidisciplinary design team.
Starting Page	358
Ending Page	360
File Size	195671
Page Count	3
File Format	PDF
ISBN	0780319362
DOI	10.1109/IPCC.1994.347499
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1993-09-28
Publisher Place	Canada
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	User centered design Programming profession Documentation Human factors Usability Workstations Computer industry Laboratories Product development Communication effectiveness
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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