NDLI: Creating support content for responsive websites at Microsoft Mobile

Content Provider	IEEE Xplore Digital Library
Author	Katajisto, L.
Copyright Year	2015
Abstract	Responsive design has been advertised as a new, upcoming web design technology for the past few years already. In the beginning, it seemed that responsive design was used only for blogs and similar “outputs,” but one by one larger companies have jumped on board and started to turn their websites responsive. From both the companies and users' point of views, this is sensible, because responsive design is a web design approach that aims to optimize the experience for the readers - it makes the browser do all the hard work instead of requiring readers to scroll, pan, and resize as they go along. This should naturally result in happier readers, and, in the end, more business for the companies implementing responsive design. Writing for responsive websites and writing for regular websites may seem different at first, but upon closer investigation, there are only a few minor differences. Responsive web design is often linked with mobile first design principles, and starting to design or write from the simplest and smallest screen size is a good approach also for support content. In the end, however, writing for the responsive web is not rocket science, and writers can use many of their existing skills to write support content for responsive websites. Good writing is the baseline for good support content, even with responsive websites.
Starting Page	1
Ending Page	4
File Size	464565
Page Count	4
File Format	PDF
e-ISBN	9781479933754
DOI	10.1109/IPCC.2015.7235787
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-07-12
Publisher Place	Ireland
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Writing Mobile communication Browsers Graphics Web design Planning Companies technical writing online support responsive web
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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