NDLI: Using eye tracking to address limitations in think-aloud protocol

Content Provider	IEEE Xplore Digital Library
Author	Cooke, L. Cuddihy, E.
Copyright Year	2005
Description	Author affiliation: North Texas Univ., Denton, TX, USA (Cooke, L.)
Abstract	This paper presents preliminary findings from an eyetracking study that investigates the validity of responses provided by participants who have been instructed to use think-aloud protocol during a Website usability study. Ten participants were given four information-finding scenarios to perform on the Washington State Department of Licensing website and they were instructed to think aloud. While performing these tasks, an eyetracking system determined where on the screen the subjects looked. Videotapes of the sessions containing the participant's computer screen, mouse and eye movements, and verbalizations were analyzed to determine the degree validity offered think-aloud protocol. Initial findings suggest that some subtle cues indicating participants' expectations of information and link location, and their confidence in link names may be lost when using think-aloud protocol and observation alone.
Starting Page	653
Ending Page	658
File Size	183114
Page Count	6
File Format	PDF
ISBN	078039027X
e-ISBN	0780390288
DOI	10.1109/IPCC.2005.1494236
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2005-07-10
Publisher Place	Ireland
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Protocols Usability Testing Performance evaluation Data analysis Licenses Mice Navigation Filling Professional communication
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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