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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Kauffman, R.J. Diamond, L. |
| Copyright Year | 1990 |
| Description | Author affiliation: Stern Sch. of Manage., New York Univ., NY, USA (Kauffman, R.J.) |
| Abstract | Two literatures not previously used for studies on information technology (IT) value are discussed: research on behavioral decision-making and on information presentation effects. A typology of potential cognitive biases and heuristics that may enhance or suppress IT value when workstations are used to provide decision support are identified. It is discussed how these effects may become operative in screen-based securities and foreign exchange trading activities where designers can choose among information presentation formats to support trader decision-making. A previously published model is used to identify where and how information effects, heuristics and biases come into play in the trading environment. The investigation concludes that managerial recognition of the potential value tradeoffs associated with alternative trading workstations window designs for is an important concern for the fine-tuning of trading decision support systems. |
| Starting Page | 469 |
| Ending Page | 478 |
| File Size | 849623 |
| Page Count | 10 |
| File Format | |
| DOI | 10.1109/HICSS.1990.205293 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 1990-01-02 |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Workstations Information technology Robustness Cost accounting Decision making Couplings Investments Information systems Area measurement Technology management |
| Content Type | Text |
| Resource Type | Article |
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