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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Walther, J.B. Bunz, U. Bazarova, N.N. |
| Copyright Year | 2005 |
| Description | Author affiliation: Cornell University (Walther, J.B.) |
| Abstract | Concerns about virtual groups include how members develop trust and liking for partners. Previous studies have explored behavioral variables leading to subjectively-experienced trust and/or liking, or trusting behaviors that are associated with group productivity. Drawing on practices described elsewhere and deriving principles from social information processing theory of computer-mediated communication, this research identified a set of communication rules for virtual groups. A quasi-experimental procedure promoted variance in rule following behavior, allowing assessment of rules in an inter-university course. Six rules were assessed through self-reported measures, and results reveal correlations between each rule and trust and liking. Less consistent are the relationships between rule-following and actual performance. Results suggest that either a powerful set of rules has been identified, or that rule-following per se reduces uncertainty and enhances trust in distributed work teams. |
| File Size | 143831 |
| File Format | |
| ISBN | 0769522688 |
| ISSN | 15301605 |
| DOI | 10.1109/HICSS.2005.617 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2005-01-06 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Virtual groups Dispersion Productivity Communications technology Information processing Best practices Collaborative work Computer mediated communication Surges Psychology |
| Content Type | Text |
| Resource Type | Article |
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