NDLI: A case study in modeling a human-intensive, corporate software process

Content Provider	IEEE Xplore Digital Library
Author	Barghouti, N.S. Rosenblum, D.S.
Copyright Year	1994
Description	Author affiliation: Software Eng. Res. Dept., AT&T Bell Labs., Murray Hill, NJ, USA (Barghouti, N.S.; Rosenblum, D.S.)
Abstract	Describes a case study whose objective was to determine the feasibility, utility and limitations of using a process support tool to model and analyze a real process in active use by a large software development organization. The subject of our study was a process used in the maintenance of the AT&T 5ESS switching system software. The process was interesting to study primarily because it is a human-intensive process, which makes it less amenable to automation than build-like processes. Marvel 3.1 was used to create an executable model of the process. A key feature of our model is the separation of the informational aspects of the process from its operational aspects. The Marvel environment can be used for simulation, guidance, and tracking and querying the state of the process as it is performed. One of the key lessons learned from the study was that a complete process model must include an information model as well as the traditional activity model.
Starting Page	99
Ending Page	110
File Size	1064096
Page Count	12
File Format	PDF
ISBN	0818666951
DOI	10.1109/SPCON.1994.344418
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1994-10-10
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Computer aided software engineering Programming Humans Software systems Switching systems Productivity Switches Documentation Software tools Software engineering
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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