NDLI: Determining "Grim Reaper" Policies to Prevent Languishing Bugs

Content Provider	IEEE Xplore Digital Library
Author	Francis, P. Williams, L.
Copyright Year	2013
Description	Author affiliation: Ind. Software Syst., ABB Corp. Res., Raleigh, NC, USA (Francis, P.) \|\| Dept. of Comput. Sci., North Carolina State Univ., Raleigh, NC, USA (Williams, L.)
Abstract	Long-lived software products commonly have a large number of reported defects, some of which may not be fixed for a lengthy period of time, if ever. These so-called languishing bugs can incur various costs to project teams, such as wasted time in release planning and in defect analysis and inspection. They also result in an unrealistic view of the number of bugs still to be fixed at a given time. The goal of this work is to help software practitioners mitigate their costs from languishing bugs by providing a technique to predict and pre-emptively close them. We analyze defect fix times from an ABB program and the Apache HTTP server, and find that both contain a substantial number of languishing bugs. We also train decision tree classification models to predict whether a given bug will be fixed within a desired time period. We propose that an organization could use such a model to form a "grim reaper" policy, whereby bugs that are predicted to become languishing will be pre-emptively closed. However, initial results are mixed, with models for the ABB program achieving F-scores of 63-95%, while the Apache program has Fscores of 21-59%.
Starting Page	436
Ending Page	439
File Size	148465
Page Count	4
File Format	PDF
ISBN	9780769549811
ISSN	10636773
DOI	10.1109/ICSM.2013.66
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2013-09-22
Publisher Place	Netherlands
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Computer bugs Software Predictive models Organizations Databases Electronic mail Decision trees policy languishing bugs software management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
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7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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