NDLI: The Next Level of User Experience of Cloud Storage Services: Supporting Collaboration with Social Features

Content Provider	IEEE Xplore Digital Library
Author	Palviainen, J. Rezaei, P.P.
Copyright Year	2015
Description	Author affiliation: Dept. of Pervasive Comput., Tampere Univ. of Technol., Tampere, Finland (Palviainen, J.; Rezaei, P.P.)
Abstract	Nowadays, individuals' personal data is at their disposal real-time from any device through cloud storage services (CSS). Such services enable new kinds of collaboration between individuals and have fundamental impact on how we organize and share our data. Nevertheless, only a few studies have been made on the user experience (UX) of such services. This paper reports the user experience of different CSSs (focusing on Drop box, Google Drive, One Drive, and iCloud) based on 19 interviews and 65 survey responses. The results include reasons for the most positive and negative experiences and descriptions of current habits and motivations of the CSS users. As the current use of CSSs is still mostly individual we investigate the potential of taking the UX of CSSs to the next level by integrating different social features to current CSSs. We conclude the paper by explaining the importance of different Cloud UX aspects in CSS context and suggesting design implications improving UX for CSSs.
Sponsorship	Aust. Comput. Soc.
Starting Page	175
Ending Page	184
File Size	358612
Page Count	10
File Format	PDF
ISBN	9781467393904
ISSN	15300803
DOI	10.1109/ASWEC.2015.31
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-09-28
Publisher Place	Australia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Cloud computing Synchronization Psychology Cascading style sheets Google Collaboration CSCW User Experience Design Cloud Storage Services
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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