NDLI: Uncovering the Effect of System Performance on User Behavior from Traces of Parallel Systems

Content Provider	IEEE Xplore Digital Library
Author	Shmueli, E. Feitelson, D.G.
Copyright Year	2007
Description	Author affiliation: Sch. of Comput. Sci. & Eng., Hebrew Univ., Jerusalem (Shmueli, E.; Feitelson, D.G.)
Abstract	Intuitively, it seems that understanding how the performance of a system affects its users requires research in psychology and the conducting of live experiments. We demonstrate that it is possible to uncover the effect from traces of the system. In particular, we found that the behavior of users of parallel systems is correlated with the response time of their jobs, not the slowdown as was previously assumed. We show that response times affect the decision of users to continue or abort their interactive session with the system, and that this may relate to expectations the users develop. Although this research was conducted in the context of parallel systems, we believe our results are more general and may pertain to other types of systems as well.
Starting Page	274
Ending Page	280
File Size	364597
Page Count	7
File Format	PDF
ISBN	9781424418534
ISSN	15267539
DOI	10.1109/MASCOTS.2007.67
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2007-10-24
Publisher Place	Turkey
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	System performance Computer science Psychology Job design Delay effects Data mining Measurement Large-scale systems Parallel machines
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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