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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Haitao Xia Gehan Wu |
| Copyright Year | 2004 |
| Description | Author affiliation: Spirent DM(Beijing) Ltd., Beijing, China (Haitao Xia) |
| Abstract | Increasingly, the change of telecom service management takes on more integrated features with the application of service level agreements. Although the TOM model can provide a generic reference framework for the organization of SLA-based management functions, there are still unresolved SLA-particular issues in management scenarios, especially on the measurement problem in an SLA. We first analyze the special aspects of SLA measurability problem. Aided by the service end-to-end view, we present a two-phased QoS metrics integration approach to fulfill the expected SLA measurability. In phase 1, the model collects the crude performance metrics in the network and then integrates the metrics to the whole QoS effects in an SLA (SLA measurability) in two directions. |
| Starting Page | 2123 |
| Ending Page | 2127 |
| File Size | 596385 |
| Page Count | 5 |
| File Format | |
| ISBN | 0780387945 |
| DOI | 10.1109/GLOCOM.2004.1378386 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2004-11-29 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Quality of service Telecommunication services Phase measurement Inventory management Resource management Time measurement Forward contracts Customer satisfaction Law Legal factors |
| Content Type | Text |
| Resource Type | Article |
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