NDLI: An intelligent multiagent system for the management of strategic business processes

Content Provider	IEEE Xplore Digital Library
Author	Debenham, J.
Copyright Year	2001
Description	Author affiliation: Fac. of Inf. Technol., Univ. of Technol., Sydney, NSW, Australia (Debenham, J.)
Abstract	Strategic processes are high-level business processes; they are distinct from production workflows. Strategic processes are opportunistic in nature whereas production workflows are routine. Strategic business processes are decomposed into goal-driven sub-processes and emergent sub-processes. An intelligent multiagent system manages strategic business processes. Each player is supported by an agent. The system manages goal-driven sub-processes and manages the commitments that players make to each other during emergent sub-processes. Commitments are derived through a process of inter-agent negotiation that considers each individual's constraints and performance statistics. The conceptual agent architecture is a three-layer belief-desire-intention (BDI), hybrid architecture. The system adapts its behaviour on the basis of performance estimates that are provided by the individual agents in contact net style bids for work. The system has been trialed on business process management in a university administrative context.
Starting Page	869
Ending Page	882
File Size	959412
Page Count	14
File Format	PDF
ISBN	0780367197
DOI	10.1109/INM.2001.918086
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2001-05-14
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Intelligent systems Multiagent systems
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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