NDLI: The quality process in a professional context: Software industry case

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The quality process in a professional context: Software industry case

Content Provider	IEEE Xplore Digital Library
Author	Nejjar, N. Lamrini, M. Alachhab, M.
Copyright Year	2011
Description	Author affiliation: Laboratoire Informatique Satistique Qualité LISQ Faculté des Sciences Dhar Mahraz, Fez Morocco (Nejjar, N.; Lamrini, M.; Alachhab, M.)
Abstract	In the current context of the software's market, the stress is laid on the cost, the calendar and the functionalities. In order to ensure these criteria, the implementation of a step quality ISO 9001:2008 is necessary. The quality of a developed product is influenced by the quality of the production process. This is important in software development as some product quality attributes are hard to assess. For these reasons, there are several standards of quality management and processes' management that constitute an essential pathway to improve quality. In industry, speaking about quality implies focusing on production, but in software industry we must speak design. The text of ISO 9001 standard covers design but gives more importance to the production. So in order to be applied to the software field, the ISO 9001 standard must be explained further. The use of standards is an important factor of economy, efficiency and quality promoting better adaptation of products, processes and services to purposes assigned to them, through prevention of barriers to trade and facilitating international technology cooperation. So we start from a strong will to create the necessary conditions so that the quality standards in the companies would be oriented into the software field. It would be interesting to develop an approach to adapt quality standards (mainly ISO9001: 2008 standard) which are basically oriented to the industrial sector into the software field. The ISO 9001:2008 standard is general and provides the organizational requirements needed to implement a quality management system. Our work is based on the adaptation of this standard for a quality management system related to the software production. This communication includes the consideration of the requirements of ISO9001:2008 standard. We will provide more interpretations of these requirements, and we will study the state of the art of researches that have attempted to adapt the ISO 9001 standard for the software field and working on the update of the guidelines of the ISO 90003 standard in relation to the requirements of ISO 9001:2008 standard. In addition to that we will search for the potential results for the adaptation of ISO 9001:2008 requirements to the field of software in order to consider these results as a starting step for our work.
Starting Page	11
Ending Page	11
File Size	43316
Page Count	1
File Format	PDF
ISBN	9781467301169
e-ISBN	9781467301152
DOI	10.1109/CIST.2011.6148589
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-05-11
Publisher Place	Morocco
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Industries Context ISO standards Production ISO 9001:2008 standard Software Software quality process Quality management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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