NDLI: Deploying agents assistance collaborative communities

Content Provider	IEEE Xplore Digital Library
Author	Carreto, C. De Jesus Lopez Ruiz, G. Romero Herrera, R.
Copyright Year	2015
Description	Author affiliation: Escuela Super. de Computo Inst., Politec. Nac. Mexico, Mexico City, Mexico (Carreto, C.; De Jesus Lopez Ruiz, G.; Romero Herrera, R.)
Abstract	Currently a predominant need for organizations is the support service that can provide its customers and partners, this assistance is an issue of great importance for the value involving customers and pays off in image for the organization. Thus the investment to sustain this service you get to become significant figures that could be saved by implementing Agents Assistance (AA) based software, which are always available to customers in most cases solve the most common problems users. The significantly lower investment for companies and an image is projected technological domain. It is for this reason that in this paper an architecture for implementing agents Assistance is defined, it explains an overview of the architecture design and implementation in different environments looking that can be integrated in collaborative environments which allow increasing knowledge and ability to service agents.
Starting Page	1
Ending Page	6
File Size	241904
Page Count	6
File Format	PDF
e-ISBN	9781479976393
DOI	10.1109/ICCSAT.2015.7362959
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-10-28
Publisher Place	Mexico
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	AA Mobile Agents Knowledge based systems Collaboration Computer architecture Organizations Agents Agent Assistance Software Information management Proposals
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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