NDLI: Prospects of Implementing Short Message Service (SMS) Based E-government Model in Bangladesh

Content Provider	IEEE Xplore Digital Library
Author	Mahmud, K. Gope, K.
Copyright Year	2009
Abstract	Short Message Service (SMS) has become one of the most preferred communication media among local authorities in many countries to deliver e-government services. In this study we have used currently available SMS based e-government services as a model and described requirements to implement the services depicted in the model for Bangladesh. Due to almost forty times mobile phone users over internet users and adequate established infrastructures it is easier to guarantee accessibility to most of the e-government services to a large number of people by SMS at a cheap rate rather than using internet. This study also represents a comparative study to show how SMS based e-government can fulfill most of the services that internet based e-government offers. Through SMS based e-government services people can be notified immediately about healthcare, natural disasters, tax services, education information and can also participate in voting, auctions and many other activities. This study concludes by listing opportunities and challenges regarding SMS based e-government implementation in Bangladesh.
Starting Page	153
Ending Page	157
File Size	348617
Page Count	5
File Format	PDF
ISBN	9780769538921
DOI	10.1109/ICCTD.2009.80
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-11-13
Publisher Place	Malaysia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Costs Local government Transportation Medical services M-Government Mobile communication Mobile handsets Computer science E-Government Bangladesh Web and internet services SMS Message service Prospect Electronic government
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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