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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Forsgren, O. Johansson, T. Nilsson, O. Thiel, M.S. |
| Copyright Year | 2010 |
| Description | Author affiliation: University of Borås, Borås, 501 90 Sweden, Stockholm University, Stockholm, SE-106 91, Sweden (Forsgren, O.) || Mid Sweden University, Sundsvall, 851 70, Sweden (Nilsson, O.) || VINNOVA, Mäster Samuelsgatan 56, Stockholm, 101 58, Sweden (Thiel, M.S.) || Innovation Impact, c/o Nordiska museet, Box 27820, Stockholm, 115 93, Sweden (Johansson, T.) |
| Abstract | This position paper introduces the project ISSI — Citizen Centric Public Service in Sparsely Populated Areas. In the project we are applying the citizen value model, to improve interaction between citizens and municipal authorities as well as within and between municipal authorities, aiming at a major improvement of the level of service for citizens and SMEs in the sparsely populated northern municipality of Örnsköldsvik. The project applies an adaptable and scalable comprehensive e-service model focusing on multi-functionality and cross-sector services — a new up-and running modular infrastructure for e-services The model is based on social media, an on-line community InneLandet, www.innelandet.se, driven by a private-public partnership, that will successively take over the project. Core concerns are individual and organizational participation, e-service literacy, citizen — authority dialogue, activity and flexibility — a new tool for implementing co-design as the next step in e-democracy. A special concern now is to increase the number of users in a higher pace |
| Starting Page | 1 |
| Ending Page | 8 |
| File Size | 179141 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781424483907 |
| e-ISBN | 9781905824212 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2010-10-27 |
| Publisher Place | Poland |
| Access Restriction | Subscribed |
| Rights Holder | IIMC Ltd & AIUth |
| Subject Keyword | Technological innovation Conferences Communities Adaptation model Collaboration Companies |
| Content Type | Text |
| Resource Type | Article |
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