NDLI: Impact of technological innovation on efficiency — An empirical study of Indian life insurance industry

Content Provider	IEEE Xplore Digital Library
Author	Dutta, A. Sengupta, P.P.
Copyright Year	2010
Description	Author affiliation: Department of Humanities and Social Science, National Institute of Technology (NITD), Durgapur, India (Sengupta, P.P.) \|\| NSHM Business School, NSHM Knowledge Campus - Durgapur, West Bengal, India (Dutta, A.)
Abstract	India has initiated reforms in the insurance sector with the passage of Insurance Regulatory Development Authority Bill by the Parliament in December 1999 and open up its insurance market to private competitors by the year 2000. New private companies have invested millions of money on information technology for the automation of the branches, bringing new technological innovative dimension to improve their efficiency through reducing the operational time and expenditure. Efficiency is the key concerns for the managers of the insurance companies to exist profitably in the business for long run in an ever-changing competitive environment. This paper focuses on the important issue, whether increasing investment on IT-infrastructure which is resulting a technological innovation in business operation of the private companies has a favorable impact on efficiency changes or not. It uses a panel data set of 12 private life insurance companies over the financial period 2006–2009 to evaluate their efficiency scores by applying Data Envelopment Analysis and calculating the scale efficiency. The results render increasing investment on IT-infrastructure has a positive impact on scale and technical efficiency change under constant and variable retunes to scale assumptions.
Starting Page	491
Ending Page	495
File Size	91121
Page Count	5
File Format	PDF
ISBN	9781424486168
e-ISBN	9781424486182
DOI	10.1109/ICEMT.2010.5657608
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-11-02
Publisher Place	Egypt
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Industries Technological innovation Dea Biological system modeling Investments Efficiency Technology Insurance Companies India
Content Type	Text
Resource Type	Article

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