NDLI: User Acceptance Study of a Mobile System for Assistance during Emergency Situations at Large-Scale Events

Content Provider	IEEE Xplore Digital Library
Author	Wirz, M. Roggen, D. Troster, G.
Copyright Year	2010
Abstract	We envision a sensor-enabled mobile system to assist organizers and participants of public events in emergencies and evacuation situations using human computing principles. By autonomously detecting elements of emergent collective behavior (e.g. clogging, queuing, herding), efficient interaction and information sharing with specific groups in the crowd is enabled. We have previously shown the technological feasibility to infer collective behavior patterns from mobile sensor data. In this paper we report on key user aspects influencing further investigations: the perceived usefulness of this technology; the desired system deployment vector; and privacy considerations. Based on answers of 92 attendees at a city-wide public event we found that mobile phones were the preferred vector for mobile emergency assistants. We confirmed the acceptance of sharing privacy sensitive context information in this limited application purpose. Additionally, we report statistics on the desired feature sets of a mobile service to augment penetration of such emergency technology by adding value for non-emergency use.
Starting Page	1
Ending Page	6
File Size	508443
Page Count	6
File Format	PDF
ISBN	9781424475674
e-ISBN	9781424475704
DOI	10.1109/HUMANCOM.2010.5563347
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-08-11
Publisher Place	Philippines
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Context Privacy Mobile communication Regression analysis Interviews Smart phones
Content Type	Text
Resource Type	Article

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