NDLI: Assessing the LCC websites quality

Content Provider	IEEE Xplore Digital Library
Author	Alwahaishi, S. Snášel, V.
Copyright Year	2010
Description	Author affiliation: Dept. of Comput. Sci. & Appl. Math., VSB-Tech. Univ. of Ostrava, Ostrava, Czech Republic (Alwahaishi, S.; Snášel, V.)
Abstract	The airline industry has been witness to increased additional turbulence as a result of the entry of airlines adopting new business models referred to as Low Cost Carriers (LCC), no-frills airlines or budget carriers. Whereas some budget carriers, such as Southwest airlines, have been competing in the US market for over 30 years, they have only been flourishing in Europe for the last 10 years and are at an early development stage in the Middle East, Asia Pacific and the rest of the world. This has accelerated customer acceptance of the Internet as a suitable medium for booking airline travel. Therefore, Web site quality is now considered a critical factor to attract customers' attention and build loyalty. This paper presents an assessment model to assist LCC companies in evaluating their websites.
Starting Page	107
Ending Page	111
File Size	832692
Page Count	5
File Format	PDF
ISBN	9781424473359
ISSN	20681038
e-ISBN	9789737399519
DOI	10.1007/978-3-642-14292-5_57
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-06-24
Publisher Place	Romania
Access Restriction	Subscribed
Rights Holder	Lucian Blaga University of Sibiu
Subject Keyword	Costs Europe Transportation Companies Mathematics Computer science Middle East Asia Quality Computer industry Internet Low cost carriers Mathematical model Web site
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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