NDLI: The study on customer-oriented solutions for college library services

Content Provider	IEEE Xplore Digital Library
Author	Ma Liangying Xiao Jing
Copyright Year	2010
Description	Author affiliation: The Department of the Library, HanDan College, China (Ma Liangying; Xiao Jing)
Abstract	The innovation of IT has created new patterns in library service but also new challenges. The modification and improvement of the existing approaches for traditional paper-based resource management is needed. In this paper, we analyzed the library services in current Chinese universities and pointed out some problems in those services. We proposed several customer-oriented resource purchase and allocation strategies in order to improve the user satisfactory and the efficiency of the resource usage. In the proposed approaches, the user behavior information such as the number of resources, the time period the user has utilized, and the library location are considered in resource purchase and allocation decision along with the resource lending information. Possible solutions using new IT and data mining technologies for resource management are also proposed.
Starting Page	19
Ending Page	22
File Size	130672
Page Count	4
File Format	PDF
ISBN	9781424469444
e-ISBN	9781424469475
DOI	10.1109/CCTAE.2010.5543433
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-06-12
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Customer-oriented Resource Recommendation Libraries Library Resource Management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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