NDLI: On queueing with customer impatience until the beginning of service

Content Provider	IEEE Xplore Digital Library
Author	Movaghar, A.
Copyright Year	1996
Description	Author affiliation: Dept. of Comput. Eng., Sharif Univ. of Technol., Tehran, Iran (Movaghar, A.)
Abstract	We study queueing systems where customers have strict deadlines until the beginning of their service. An analytic method is given for the analysis of a class of such queues, namely, M(n)/M/m/FCFS+G and M(n)/M/m/FCFS/K+G models. These are queues with state-dependent Poisson arrival process, exponential service times, multiple servers, FCFS service discipline, infinite or finite capacity, and general customer impatience. The state of the system is viewed to be the number of customers in the system. This will allow a unified framework for the analysis of infinite-capacity models as well as finite-capacity models. The principal measure of performance is the probability measure induced by the offered waiting time. Other measures of interest are the probability of missing deadline and the probability of blocking. Closed-form solutions are derived for some important modeling variables and parameters. The efficacy of our method is illustrated through a numerical example.
Starting Page	150
Ending Page	157
File Size	595851
Page Count	8
File Format	PDF
ISBN	0818674849
ISSN	10872191
DOI	10.1109/IPDS.1996.540216
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1996-09-04
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Queueing analysis Time measurement Packet switching Computer aided manufacturing Manufacturing automation Manufacturing processes Computer industry Electrical equipment industry Industrial control Manufacturing industries
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

On queueing with customer impatience until the end of service

Communication system for industrial automation

Application of industrial robot in rapid prototype manufacturing technology

Performance analysis of message delay limited synchronous communication and queueing systems

Flexible automatic supervision in industrial manufacturing

Voice control for noisy industrial environments

The transforming value creation and networks in the industrial automation sector

Self-organizing manufacturing control: an industrial application of agent technology

Emergence of a new industrial paradigm: ICT supported customer service

On queueing with customer impatience until the beginning of service

Similar Documents

On queueing with customer impatience until the end of service

Communication system for industrial automation

Application of industrial robot in rapid prototype manufacturing technology

Performance analysis of message delay limited synchronous communication and queueing systems

Flexible automatic supervision in industrial manufacturing

Voice control for noisy industrial environments

The transforming value creation and networks in the industrial automation sector

Self-organizing manufacturing control: an industrial application of agent technology

Emergence of a new industrial paradigm: ICT supported customer service

On queueing with customer impatience until the beginning of service