NDLI: Improving communication between customers and developers

Content Provider	IEEE Xplore Digital Library
Author	Takats, A. Brewer, N.
Copyright Year	2005
Description	Author affiliation: Sapient, Cambridge, MA, USA (Takats, A.; Brewer, N.)
Abstract	Reducing waste and building a system based on the right requirements are key benefits of agile methods. Agile delivers on this promise thanks to constant business user involvement with developers, and frequent checkpoints of working software to encourage a tight feedback loop between the developers and the end users. Through exposure to complex business problems that our clients present us, however, we have found situations where these traditional agile approaches have left us unprepared. In many cases, our clients simply cannot continuously work with us because of the nature of their business. In others, the complexity of the business problem is such that producing working code takes significantly longer than we would like. In both cases, we still need to make sure business people communicate well with developers, so that we can build the best system possible for our clients. In the context of an actual case study involving a system developed for the US military, we present a sampling of techniques we have developed to address these tough but not uncommon situations.
Sponsorship	ThoughtWorks Rally Software Object Mentor, Inc. Microsoft Valtech Digital Focus Mount Goat Software Agitar Software
Starting Page	243
Ending Page	252
File Size	272371
Page Count	10
File Format	PDF
ISBN	0769524877
DOI	10.1109/ADC.2005.30
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2005-07-24
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Testing Logistics Software prototyping Collaborative work Research and development Assembly systems Software systems Senior members
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in