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Content Provider | IEEE Xplore Digital Library |
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Author | Wagner, E. Webber, S.S. |
Copyright Year | 1988 |
Abstract | Initial experience in defining and institutionalizing a QA (quality assurance) function and creating a quality culture is reviewed. The problems of increasing awareness of quality and dealing with technical aspects of quality assurance, as well as the effect that creating a QA function has on both end-product quality and employee motivation, are discussed. The strategy for shaping the culture (values, beliefs, and actions) of the organization to be in total alignment with a quality approach is reviewed. The intent is to help others avoid the pitfalls and achieve the successes experienced in establishing a QA function and a quality culture.< |
Starting Page | 260 |
Ending Page | 266 |
File Size | 608942 |
Page Count | 7 |
File Format | |
DOI | 10.1109/ICC.1988.13573 |
Language | English |
Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
Publisher Date | 1988-06-12 |
Publisher Place | USA |
Access Restriction | Subscribed |
Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
Subject Keyword | Quality assurance Research and development Quality management Engineering management Design engineering Cultural differences Productivity Research and development management Eyes Risk management |
Content Type | Text |
Resource Type | Article |
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