NDLI: Low-effort, high-payoff user interface reengineering

Content Provider	IEEE Xplore Digital Library
Author	Plaisant, C. Rose, A. Shneiderman, B. Vanniamparampil, A.J.
Copyright Year	1984
Abstract	Although increasingly sophisticated design methodologies for developing new user interfaces exist, low-effort, high-payoff user interface reengineering represents a new direction-and opportunity. Yet reengineering a working system is complex and risky because of the potential disruption to users and managers, their justifiable fear of change, and the lack of guarantees that such changes will be for the better. Our largely positive experiences with the projects described here lead us to believe that user interface reengineering is a viable and important process. Low effort, high-payoff improvement recommendations can probably be made for most existing systems. Nevertheless, a narrowly focused user interface reengineering plan may be inappropriate when the major problems lie outside the scope of the user interface, such as inadequate functionalities, frequent crashes, and network problems. Attempts at improving less severe problems while ignoring deeper ones may be perceived as insensitive by the users. In such cases it is important to consider either making similar short-term improvements for other parts of the systems or postponing short-term user interface reengineering in favour of a more complete system reengineering. Similarly, the need for interface stability might outweigh the benefits of the short-term improvements if a complete reengineering is planned for the near future. But most likely these proposed diagnostic strategies and opportunities for improvement are only a prelude to the much larger task of business reengineering, which implies extensive user interface reengineering.
Sponsorship	IEEE Computer Society
Starting Page	66
Ending Page	72
Page Count	7
File Size	116228
File Format	PDF
ISSN	07407459
Volume Number	14
Issue Number	4
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1997-07-01
Publisher Place	U.S.A.
Access Restriction	One Nation One Subscription (ONOS)
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	User interfaces Business process re-engineering Software testing System testing User centered design Design methodology Iterative methods System analysis and design Error analysis Hardware
Content Type	Text
Resource Type	Article
Subject	Software

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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