NDLI: Combining Perceptions and Prescriptions in Requirements Engineering Process Assessment: An Industrial Case Study

Content Provider	IEEE Xplore Digital Library
Author	Napier, N.P. Mathiassen, L. Johnson, R.D.
Copyright Year	1976
Abstract	Requirements engineering (RE) is a key discipline in software development and several methods are available to help assess and improve RE processes. However, these methods rely on prescriptive models of RE; they do not, like other disciplines within software engineering, draw directly on stakeholder perceptions and subjective judgments. Given this backdrop, we present an empirical study in RE process assessment. Our aim was to investigate how stakeholder perceptions and process prescriptions can be combined during assessments to effectively inform RE process improvement. We first describe existing methods for RE process assessment and the role played by stakeholder perceptions and subjective judgments in the software engineering and management literature. We then present a method that combines perceptions and prescriptions in RE assessments together with an industrial case study in which the method was applied and evaluated over a three-year period at TelSoft. The data suggest that the combined method led to a comprehensive and rich assessment and it helped TelSoft consider RE as an important and integral part of the broader engineering context. This, in turn, led to improvements that combined plan-driven and adaptive principles for RE. Overall, the combined method helped TelSoft move from Level 1 to Level 2 in RE maturity, and the employees perceived the resulting engineering practices to be improved. Based on these results, we suggest that software managers and researchers combine stakeholder perceptions and process prescriptions as one way to effectively balance the specificity, comparability, and accuracy of software process assessments.
Sponsorship	IEEE Computer Society Technical Council on Software Engineering Association for Computing Machinery (ACM) IEEE Computer Society
Starting Page	593
Ending Page	606
Page Count	14
File Size	2847190
File Format	PDF
ISSN	00985589
Volume Number	35
Issue Number	5
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-09-01
Publisher Place	U.S.A.
Access Restriction	One Nation One Subscription (ONOS)
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Software engineering Computer industry Programming Engineering management Software quality Project management Risk management Educational institutions Data engineering Quality management software process. Process implementation and change qualitative process analysis requirements engineering process software management
Content Type	Text
Resource Type	Article
Subject	Software

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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