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Using simulations to investigate decision making in airline operations
| Content Provider | NASA Technical Reports Server (NTRS) |
|---|---|
| Author | Bruce, Peter J. Gray, Judy H. |
| Copyright Year | 2003 |
| Description | This paper examines a range of methods to collect data for the investigation of decision-making in airline Operations Control Centres (OCCs). A study was conducted of 52 controllers in five OCCs of both domestic and international airlines in the Asia-Pacific region. A range of methods was used including: surveys, interviews, observations, simulations, and think-aloud protocol. The paper compares and evaluates the suitability of these techniques for gathering data and provides recommendations on the application of simulations. Keywords Data Collection, Decision-Making, Research Methods, Simulation, Think-Aloud Protocol. |
| File Size | 659533 |
| Page Count | 15 |
| File Format | |
| Alternate Webpage(s) | http://archive.org/details/NASA_NTRS_Archive_20050139789 |
| Archival Resource Key | ark:/13960/t3907301s |
| Language | English |
| Publisher Date | 2003-07-01 |
| Access Restriction | Open |
| Subject Keyword | Air Transportation And Safety Surveys Controllers Protocol Computers Civil Aviation Airline Operations Simulation Decision Making Data Acquisition Commercial Aircraft Ntrs Nasa Technical Reports Server (ntrs) Nasa Technical Reports Server Aerodynamics Aircraft Aerospace Engineering Aerospace Aeronautic Space Science |
| Content Type | Text |
| Resource Type | Article |
