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Patient and family engagement: a survey of US hospital practices.
| Content Provider | Europe PMC |
|---|---|
| Author | Herrin, Jeph Harris, Kathleen G Kenward, Kevin Hines, Stephen Joshi, Maulik S Frosch, Dominick L |
| Copyright Year | 2016 |
| Abstract | BackgroundPatient and family engagement (PFE) in healthcare is an important element of the transforming healthcare system; however, the prevalence of various PFE practices in the USA is not known.ObjectiveWe report on a survey of hospitals in the USA regarding their PFE practices during 2013–2014.ResultsThe response rate was 42%, with 1457 acute care hospitals completing the survey. We constructed 25 items to summarise the responses regarding key practices, which fell into three broad categories: (1) organisational practices, (2) bedside practices and (3) access to information and shared decision-making. We found a wide range of scores across hospitals. Selected findings include: 86% of hospitals had a policy for unrestricted visitor access in at least some units; 68% encouraged patients/families to participate in shift-change reports; 67% had formal policies for disclosing and apologising for errors; and 38% had a patient and family advisory council. The most commonly reported barrier to increased PFE was ‘competing organisational priorities’.SummaryOur findings indicate that there is a large variation in hospital implementation of PFE practices, with competing organisational priorities being the most commonly identified barrier to adoption. |
| Related Links | https://europepmc.org/backend/ptpmcrender.fcgi?accid=PMC4789699&blobtype=pdf |
| ISSN | 20445415 |
| Journal | BMJ Quality & Safety [BMJ Qual Saf] |
| Volume Number | 25 |
| DOI | 10.1136/bmjqs-2015-004006 |
| PubMed Central reference number | PMC4789699 |
| Issue Number | 3 |
| PubMed reference number | 26082560 |
| e-ISSN | 20445423 |
| Language | English |
| Publisher | BMJ Publishing Group |
| Publisher Date | 2015-06-16 |
| Publisher Place | BMA House, Tavistock Square, London, WC1H 9JR |
| Access Restriction | Open |
| Rights License | This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/ Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/ |
| Subject Keyword | Healthcare quality improvement Patient-centred care Leadership |
| Content Type | Text |
| Resource Type | Article |
| Subject | Health Policy |
