NDLI: Chapter for Information Technology for Knowledge Management

Please wait, while we are loading the content...

Chapter for Information Technology for Knowledge Management

Content Provider	CiteSeerX
Author	Jordan, Brigitte Goldman, Ron Eichler, Anja Borghoff, Uwe Pareschi, Remo
Abstract	Abstract: In this chapter we report on the RepTool, a computer based tool for the collection, analysis, and presentation of data about “workscapes”. Users of the tool collect relevant information about workplaces and workpractices in a central data structure on which the tool provides different views. Physical, social, and cognitive spaces in users ’ or customers ’ environments can be represented and analyzed. The RepTool supports systematic data collection and collaborative data analysis that can help people at all levels of an organization build a shared view of the formal and informal work processes they participate in. A tool for collaborative knowledge management, it nurtures intra- and interteam conversations that can lead to an empirically grounded, shared view of current realities and potentially necessary changes. Key Words: workscape analysis, formal and informal work practices, systematic data collection; collaborative data analysis; collective inquiry; conversational boundary objects; knowledge work; technology infrastructure; communication technologies; participatory knowledge management; team ownership; cross-organizational conversations 1
File Format	PDF
Access Restriction	Open
Subject Keyword	Information Technology Collaborative Data Analysis Conversational Boundary Object Shared View Cognitive Space Systematic Data Collection Collective Inquiry Communication Technology Central Data Structure Current Reality Customer Environment Reptool Support Systematic Data Collection Technology Infrastructure Different View Informal Work Necessary Change Collaborative Knowledge Management Interteam Conversation Tool Collect Relevant Information Team Ownership Participatory Knowledge Management Cross-organizational Conversation Workscape Analysis Informal Work Practice Knowledge Work
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in