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Models of Organizational Change and the Adoption of Web Technologies: Encapsulating Participation (2004)
| Content Provider | CiteSeerX |
|---|---|
| Author | Nielsen, Jørn Flohr |
| Abstract | A considerable gap is apparent between the rather sophisticated theories of change that analyze how and why change occurs and the practice-oriented focus of the implementation and guidance of actual change processes. This paper attempts partially to close this gap by illustrating how recent developments in change theory may be useful in understanding the actual adoption and implementation of emergent Internet technologies. Empirically, the paper draws on two surveys of Internet-technology adoption by Nordic banks and manufacturers. The point of departure is Van de Ven and Poole’s (1995) identification of four basic types of theories regarding change processes: life cycle, teleological, dialectical, and evolutionary theories. These theories all encapsulate planned change processes in that they can explain actual processes and outcomes. Combined with specific research they may also help to explain why key persons ’ participation in the Internet banking projects is only weakly associated with greater agreement, more congruent frames, and better outcomes. Furthermore, they can enrich the perceptions of participants in actual projects. On this basis we argue for more comprehensive diagnostic models of organizational development and for research strategies that explicitly incorporate practitioner views. |
| File Format | |
| Publisher Date | 2004-01-01 |
| Access Restriction | Open |
| Subject Keyword | Organizational Change Encapsulating Participation Web Technology Change Theory Internet Banking Project Specific Research Considerable Gap Research Strategy Actual Change Nordic Bank Sophisticated Theory Actual Adoption Comprehensive Diagnostic Model Emergent Internet Technology Key Person Participation Congruent Frame Actual Project Internet-technology Adoption Practitioner View Change Process Actual Process Basic Type Organizational Development Life Cycle Evolutionary Theory Practice-oriented Focus |
| Content Type | Text |
| Resource Type | Article |
