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Lurker demographics: counting the silent (2000)
| Content Provider | CiteSeerX |
|---|---|
| Author | Nonnecke, Blair |
| Description | As online groups grow in number and type, understanding lurking is becoming increasingly important. Recent reports indicate that lurkers make up over 90 % of online groups, yet little is known about them. This paper presents a demographic study of lurking in email-based discussion lists (DLs) with an emphasis on health and software-support DLs. Four primary questions are examined. One, how prevalent is lurking, and do health and software-support DLs differ? Two, how do lurking levels vary as the definition is broadened from zero posts in 12 weeks to 3 or fewer posts in 12 weeks? Three, is there a relationship between lurking and the size of the DL, and four, is there a relationship between lurking and traffic level? When lurking is defined as no posts, the mean lurking level for all DLs is lower than the reported 90%. Health-support DLs have on average significantly fewer lurkers (46%) than software-support DLs (82%). Lurking varies widely ranging from 0 to 99%. The relationships between lurking, group size and traffic are also examined. |
| File Format | |
| Language | English |
| Publisher | ACM Press |
| Publisher Date | 2000-01-01 |
| Access Restriction | Open |
| Subject Keyword | Online Group Health-support Dl Traffic Level Software-support Dl Lurker Demographic Software-support Dl Differ Primary Question Mean Lurking Level Email-based Discussion List Recent Report Demographic Study Group Size |
| Content Type | Text |
| Resource Type | Article |
