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ABSTRACT PROSSEDA, KATHLEEN GAYE. Synchronous Online Citizen Panels: Effects of Process, Deliberation, Consensus, and Decision Confidence on Panelist Satisfaction. (Under the (2007)
| Content Provider | CiteSeerX |
|---|---|
| Author | Hamlett, Patrick W. Svara, James H. |
| Abstract | This study explores citizen satisfaction with using computer-mediated communication as a means of coming to consensus about a complex policy issue. There is little research on computer-supported collaborative work related to the online deliberation of public policy issues. Features of online communication have the potential to either enhance or detract from deliberation and consensus-building. Six volunteer citizen panels comprising the 2003 North Carolina Citizens ’ Technology Forum were examined. Panels were entirely Web-based and modeled after the Danish-style consensus conference. Discussions were informed and goal-directed using primarily synchronous communication. A mixed-method approach was used. Citizens reported |
| File Format | |
| Publisher Date | 2007-01-01 |
| Access Restriction | Open |
| Subject Keyword | Kathleen Gaye Decision Confidence Synchronous Online Citizen Panel Panelist Satisfaction Abstract Prosseda North Carolina Citizen Technology Forum Mixed-method Approach Complex Policy Issue Little Research Synchronous Communication Online Communication Computer-mediated Communication Danish-style Consensus Conference Computer-supported Collaborative Work Citizen Satisfaction Public Policy Issue Six Volunteer Citizen Panel Online Deliberation |
| Content Type | Text |