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Is a Picture Really Worth a Thousand Words?- On the Role of Images in E-commerce
| Content Provider | CiteSeerX |
|---|---|
| Author | Di, Wei Sundaresan, Neel Piramuthu, Robinson Bhardwaj, Anurag |
| Abstract | In online peer-to-peer commerce places where physical examina-tion of the goods is infeasible, textual descriptions, images of the products, reputation of the participants, play key roles. Visual im-age is a powerful channel to convey crucial information towards e-shoppers and influence their choice. In this paper, we investigate a well-known online marketplace where over millions of products change hands and most are described with the help of one or more images. We present a systematic data mining and knowledge dis-covery approach that aims to quantitatively dissect the role of im-ages in e-commerce in great detail. Our goal is two-fold. First, we aim to get a thorough understanding of impact of images across various dimensions: product categories, user segments, conversion rate. We present quantitative evaluation of the influence of images and show how to leverage different image aspects, such as quantity and quality, to effectively raise sale. Second, we study interaction of image data with other selling dimensions by jointly modeling them with user behavior data. Results suggest that “watch ” be-havior encodes complex signals combining both attention and hes-itation from buyer, in which image still holds an important role when compared to other selling variables, especially for products for which appearance is important. We conclude on how these find-ings can benefit sellers in a high competitive online e-commerce market. |
| File Format | |
| Access Restriction | Open |
| Subject Keyword | Picture Really Worth Thousand Word User Behavior Data Textual Description Great Detail Physical Examina-tion Powerful Channel Thorough Understanding Selling Variable Visual Im-age Well-known Online Marketplace Product Category Different Image Aspect High Competitive Online E-commerce Market Watch Be-havior Encodes Complex Signal Crucial Information Dis-covery Approach Online Peer-to-peer Commerce Place Image Data Systematic Data Mining Conversion Rate Present Quantitative Evaluation Various Dimension User Segment Play Key Role |
| Content Type | Text |