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Shared Mental Models, Familiarity and Coordination; A Multi-Method Study of Distributed Software Teams (2002)
| Content Provider | CiteSeerX |
|---|---|
| Author | Espinosa, J. Alberto Kraut, Robert E. |
| Description | Coordination is important in large-scale software development because of the many people involved and the complex dependencies present in software tasks. Even small improvements in productivity can lead to substantial cost-savings and competitive advantage. But despite great technological advances in software engineering and collaboration tools in recent years, coordination in software development projects continues to be problematic. Traditional theories suggest that team members coordinate by programming their tasks and by communicating with each other, but more recent research also suggest that they coordinate through work familiarity and team cognition mechanisms like shared mental models. This paper reports on the results of a multi-method research investigation of how shared mental models, work familiarity and geographic dispersion affect coordination in software teams. This research is based on three studies conducted at a large telecommunications company: face-to-face interviews, survey, and archival studies. Results show that shared mental models have a positive effect on team coordination and that prior familiarity with the same software parts and projects reduces software development time. Results also indicate that geographic dispersion increases software development time and that the effect of work familiarity is stronger for geographically distributed teams than for co-located teams. Keywords: shared mental models, familiarity, distributed teams, software teams, coordination A Multi-Method Study of Distributed Software Teams |
| File Format | |
| Language | English |
| Publisher Date | 2002-01-01 |
| Publisher Institution | Kogod School Of Business Intern. Conf. Information Systems |
| Access Restriction | Open |
| Subject Keyword | Large-scale Software Development Substantial Cost-savings Software Development Project Prior Familiarity Team Cognition Mechanism Software Task Large Telecommunication Company Co-located Team Archival Study Recent Research Distributed Software Team Work Familiarity Software Part Theme Organization Software Team Traditional Theory Team Coordination Great Technological Advance Mental Model Shared Mental Model Competitive Advantage Face-to-face Interview Positive Effect Many People Geographic Dispersion Affect Coordination Complex Dependency Software Engineering Collaboration Tool Recent Year Multi-method Research Investigation Team Member Multi-method Study Small Improvement Project Reduces Software Development Time |
| Content Type | Text |
| Resource Type | Article |
