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Enabling performance management in smes: a study into what smes need to measure and how they should manage performance.
| Content Provider | CiteSeerX |
|---|---|
| Author | Fauske, Håkon Busi, Marco Alfnes, Erlend |
| Abstract | This paper proposes and validates a set of requirements specifications for a performance measurement system that would support the adoption of performance management best practices within Small and Medium sized Enterprises. The literature review concludes that characteristics of performance measurement practices currently in use, limit their adoption within an SME environment. In addition, an in-depth multiple case studies create an understanding of the actual state and desired future state of performance measurement practices within SMEs. Based on the literature review and case studies a conceptual model for an ICT enabled performance measurement system was proposed. |
| File Format | |
| Access Restriction | Open |
| Subject Keyword | Enabling Performance Management Smes Performance Measurement Practice Literature Review Performance Measurement System Performance Management In-depth Multiple Case Study Actual State Case Study Requirement Specification Conceptual Model Future State Sme Environment |
| Content Type | Text |
| Resource Type | Article |