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Supporting informal collaboration in.
| Content Provider | CiteSeerX |
|---|---|
| Author | Gutwin, Carl Dyck, Jeff Groupware, Shared-Workspace Greenberg, Saul Blum, Roger |
| Abstract | Abstract. Shared-workspace groupware has not become common in the workplace, despite many positive results from the research lab. One reason for this lack of success is that most shared workspace systems are designed around the idea of planned, formal collaboration sessions – yet much of the collaboration that occurs in a co-located work group is informal and opportunistic. To support informal collaboration, groupware must be designed and built differently. We introduce the idea of communityware, in which groupware is organized around groups of people working independently, rather than shared applications, documents, or virtual places. Communityware provides support for three things that are fundamental to informal collaboration: awareness of others and their individual work, lightweight means for initiating interactions, and the ability to move into closely-coupled collaboration when necessary. We demonstrate two prototypes that illustrate the ideas behind communityware, and argue that this way of organizing groupware supports informal collaboration better than other existing approaches. |
| File Format | |
| Access Restriction | Open |
| Subject Keyword | Lightweight Mean Many Positive Result Closely-coupled Collaboration Shared-workspace Groupware Co-located Work Group Individual Work Groupware Support Informal Collaboration Formal Collaboration Session Shared Workspace System Research Lab Informal Collaboration Virtual Place |
| Content Type | Text |