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| Content Provider | The American Society of Mechanical Engineers (ASME) Digital Collection |
|---|---|
| Author | Chen, Yifan Tonshal, Basavaraj Mitra, Pramita Simonds, Craig Aldighieri, Paul |
| Copyright Year | 2015 |
| Abstract | Since its launch Ford SYNC™ with MyFord Touch™ in-vehicle infotainment (IVI) system has migrated to many vehicle programs and had multiple software updates, which presented Ford dealers with the ever-increasing challenge of training new owners effectively and efficiently. This paper presents the design, architecture and implementation of “MyFord Touch Guide”, a novel, cross-platform mobile app that delivers a unique MyFord Touch learning and familiarization experience for dealers and consumers alike. This app incorporates the production MyFord Touch graphical user interface for an interactive learning experience. Additionally, it integrates a host of video tutorials featuring a computer-animated character, which offers an insightful, personalized and self-guided tour experience of the essential features and functions of the system. MyFord Touch Guide is a cross-platform app and based on a “hybrid” app architecture that uses both native mobile and web technologies. Feedback gathered from multiple nation-wide surveys indicates that the proposed approach provides a highly effective and scalable solution towards developing a diverse range of cross-platform, interactive, mobile learning apps. |
| Sponsorship | Design Engineering Division Computers and Information in Engineering Division |
| File Format | |
| ISBN | 9780791857052 |
| DOI | 10.1115/DETC2015-47906 |
| Volume Number | Volume 1B: 35th Computers and Information in Engineering Conference |
| Conference Proceedings | ASME 2015 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference |
| Language | English |
| Publisher Date | 2015-08-02 |
| Publisher Place | Boston, Massachusetts, USA |
| Access Restriction | Subscribed |
| Subject Keyword | Design Computers Computer software Feedback Vehicles Graphical user interfaces |
| Content Type | Text |
| Resource Type | Article |
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