NDLI: User-centered design and fundamental need

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Toward a best practice for laboratory-based usability evaluations of mobile ICT for hospitals

Designing and evaluating the tabletop game experience for senior citizens

Reflecting on the design process of the Affective Diary

Bringing the web to the shop floor

Model-based automatic usability validation: a tool concept for improving web-based UIs

A heatmap-based visualization for navigation within large web pages

Design process: design rationale the Affective Diary

Virtual prototype visualization: a size perception study

Obstacles to usability evaluation in practice: a survey of software development organizations

Treemap-based website navigation for non-hierarchical, interlinked sites: the trackback map

On the use of diaries

The MESH mobile video annotation tool

OPOS: an observation scheme for evaluating head-up play

Laermometer: a mobile noise mapping application

PLANKS: a computational composite

Comba: customizing hardware as an approach towards universal design

Dynamic positioning systems: usability and interaction styles

Mapping social practices through collaborative exercises and visualizations

Computational composites and/or interfaces?: a critical discussion of the design case "Planks: A Computational Composite"

Industrial experience: evaluating novel interaction styles

Interaction design and the critics: what to make of the "weegie"

Making Wikipedia editing easier for the blind

Planks: a computational composite: a critique essay

Development of user-driven research methods as the starting point for living lab activities

Irreversibility and forceback in public interfaces

Pieces of identity

Gate reviews and usability

Interaction as learning process: incorporating domain knowledge into system use

Much undo about nothing?: investigating why email retraction is less popular than apologizing

Usability supporting architecture pattern for industry

Sonic mapping: towards engaging the user in the design of sound for computerized artifacts

ItchyFeet: motivations for urban geospatial tagging

Designing for participation in public knowledge institutions

Personas: from theory to practices

The memory stone: a personal ICT device in health care

entrigue: re-picturing the home

Introducing usability roles in public authorities

Feedback-controlled locomotion in virtual environments

License to chill!: how to empower users to cope with stress

Using eye-tracking to evaluate label alignment in online forms

Real-time 3D hand-computer interaction: optimization and complexity reduction

A privacy-respectful input method for public terminals

Personlig integritet: a comparative study of perceptions of privacy in public places in Sweden and the United States

Participatory design workshops to evaluate multimodal applications

Improved word list ordering for text entry on ambiguous keypads

A multitouch software architecture

Keeping up appearances: interpretation of tangible artifact design

The effect of group discussions in usability inspection: a pilot study

Tactile wayfinder: a non-visual support system for wayfinding

Exploring the facebook experience: a new approach to usability

Aspects of personal navigation with collaborative user feedback

Cross-workplace perspectives: relating studies from hospitals to an oil and gas workplace

Participation in e-home healthcare @ North Calotte

Taking stock of user interface history

Toward a framework for ecologies of artifacts: how are digital artifacts interconnected within a personal life?

Mobile empathy: putting the mobile device in its user's shoes

User-centered design and fundamental need

Psychologically structured approach to user experience in games

Children's haptic experiences of tangible artifacts varying in hardness

InfoTouch: an explorative multi-touch visualization interface for tagged photo collections

Communicating art through interactive technology: new approaches for interaction design in art museums

Consolidating usability problems with novice evaluators

Training towards mastery: overcoming the active user paradox

Documenting the ordinary: mobile digital photography as an agent of change in people's practices concerning storing and sharing of photography

Improving web search transparency by using a Venn diagram interface

How online communities support human values

Snapshot video: everyday photographers taking short video-clips

Using tactons to provide navigation cues in pedestrian situations

Breadcrumbs of interaction: situating personal information management

Treating and teaching aesthetics as personality

Undo for mobile phones: does your mobile phone need an undo key? do you?

Urban planning and ubicomp design: do we need to extend legally enforced participation?

Threats or threads: from usable security to secure experience?

Designing user interaction with robots swarms in emergency settings

Design with and for disaffected teenagers

Impact of English regional accents on user acceptance of voice user interfaces

Investigating touchscreen accessibility for people with visual impairments

Unencumbered 3D interaction with see-through displays

Exploring factors that influence the combined use of mobile devices and public displays for pedestrian navigation

Talking about hearing: designing from users' problematisations

Evaluation methods and cultural differences: studies across three continents

Evaluating web site accessibility: validating the WAI guidelines through usability testing with disabled users

Sharescape: an interface for place annotation

Setting up a public participation project using the urban mediator tool: a case of collaboration between designers and city planners

Ticket-to-talk-television: designing for the circumstantial nature of everyday social interaction

GeoPoke: rotational mechanical systems metaphor for embodied geosocial interaction

A field study of the relationship and communication between Chinese evaluators and users in thinking aloud usability tests

Tangible handimation real-time animation with a sequencer-based tangible interface

Understanding the context of design: towards tactical user centered design

Accessible real-world tagging through audio-tactile location markers

Pottering by design

Measuring bodily responses to virtual faces with a pressure sensitive chair

Kuukkeli: design and evaluation of location-based service with touch UI for hikers

PassShapes: utilizing stroke based authentication to increase password memorability

Designing a vision-based mobile interface for in-store shopping

User-centered design and fundamental need

Content Provider	ACM Digital Library
Author	Keinonen, Turkka
Abstract	This paper will discuss whether User-Centered Design (UCD) is capable and/or oriented towards satisfying users' fundamental needs. At face value, UCD is the advocate of the user in product development, but do its actual practices and values address what is fundamentally important for users? The question will be addressed by starting with a moral philosophical discussion for separating the concept of 'fundamental needs' from 'survival needs', occasional 'wishes' or instrumental 'necessary conditions'. After being equipped with a satisfactory conception of the fundamental need, two conditions will be formulated to characterize UCD practices that orient towards need satisfaction. Protection conditions will address design criteria, and examine whether UCD practice defends users from harm. Appreciation condition is related to the conception of the user within UCD, and tests UCD agents' tendency to avoid reducing users. The discussion will show that the historical development of UCD from a limited Human-Machine paradigm towards more socially focused and interventionist approaches has influenced on its need satisfying orientation. The protection condition, which relatively well described early UCD activities, i.e. usability engineering, in 1980s and early 1990s, has become too limited to explain the widening scope of interests towards the end of this decade. On the contrary, the appreciation condition, is better met by the present holistic and active user conception than the previous reduced users defined by their roles as computer operators.
Starting Page	211
Ending Page	219
Page Count	9
File Format	PDF
ISBN	9781595937049
DOI	10.1145/1463160.1463183
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2008-10-20
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	User-centered design Fundamental need User need
Content Type	Text
Resource Type	Article

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