NDLI: Using cultural knowledge to assist communication between people with different cultural background

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Using cultural knowledge to assist communication between people with different cultural background

Content Provider	ACM Digital Library
Author	Sugiyama, Bruno A. Anacleto, Junia C. Fels, Sidney Caseli, Helena M.
Abstract	We present a computational application to facilitate text chat-based communication between people with different cultural and language background. We focus on end-to-end communication between people with rudimentary and intermediary knowledge of the second language using computer support rather than using a simple connection with automated computer translation. Through a user-centered design process, involving three increasingly hifidelity prototypes, we created a system that allows users who speak different languages to send text messages between them that begins with an automated translation of their message that does a partial translation but normally has words that are not translated well. These poorly translated words are then searched for in a common sense knowledge base for the sender's culture that contains meanings gleaned from a large open source initiative to collect common sense knowledge. Using these additional concepts and words coupled to a translator, the user can select from a list of translations those that are better suited to the intention of the message. We illustrate the usefulness of our approach empirically to show that users find the augmented translated messages are culturally sensitive and provide better communication experiences than without it. Our study used messaging between Portuguese (Brazilian) and English speakers.
Starting Page	183
Ending Page	190
Page Count	8
File Format	PDF
ISBN	9781450304030
DOI	10.1145/1878450.1878481
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2010-09-27
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Human computer interaction Natural language process Communication mediated by technology Cultural translation
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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