NDLI: Benefits and Drawbacks of Using Social Media to Grieve Following the Loss of Pet

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Benefits and Drawbacks of Using Social Media to Grieve Following the Loss of Pet

Content Provider	ACM Digital Library
Author	Wisniewski, Pamela Badillo-Urquiola, Karla Ashktorab, Zahra Vitak, Jessica
Abstract	As social media becomes more deeply embedded into our daily lives, researchers are examining how previously private disclosures and interactions are manifesting in semi-public spaces. This study evaluates how sites like Facebook may help users grieve following the loss of a family pet. Through an empirical study of Facebook users, we evaluate survey responses (N=396) and users' actual Facebook posts related to pet loss (N=190) to better understand how individuals use (or do not use) social media as part of the grieving process. We find that users weigh several benefits and drawbacks before making these sensitive disclosures on Facebook, including whether they think posting will mitigate or perpetuate their emotional pain, the privacy of the experience vs. the public nature of sharing, and whether their disclosures will be met with support or dismissal (i.e., disenfranchised grief). We conclude by discussing implications for theory around grief and social support, as well as the design of social media interfaces that support grieving processes for the loss of a loved one.
Starting Page	1
Ending Page	10
Page Count	10
File Format	PDF
ISBN	9781450348478
DOI	10.1145/3097286.3097309
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2017-07-28
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Privacy Grief Social media Cmc Disclosure Facebook Grieving Social support
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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